Terms & Conditions
Last updated: 16 May 2026
Please read these Terms & Conditions (“Terms”) carefully before using our website or purchasing any digital products. By accessing or using our store, you agree to be bound by these Terms.
1. About Us
Dinky Dodo (“we”, “us”, or “our”) operates an online store that sells digital products globally. For any enquiries, you can contact us at [email protected].
2. Acceptance of Terms
By browsing our website, creating an account, or completing a purchase, you confirm that:
- You are at least 18 years of age (or have parental or guardian consent).
- You have read, understood, and agree to these Terms.
- You have the legal capacity to enter into a binding agreement.
3. Digital Products
3.1 Nature of Products
All products sold on our store are digital in nature. Upon successful payment, you will receive access to your purchase via a download link or your account dashboard. No physical goods will be shipped.
3.2 Licence
Unless stated otherwise, purchasing a digital product grants you a personal, non-exclusive, non-transferable licence to use the product for your own personal or commercial purposes (as specified per product). You may not:
- Resell, redistribute, or sublicense the product.
- Share download links or access credentials with third parties.
- Claim authorship or remove any copyright notices.
3.3 Delivery
Digital products are delivered electronically, typically immediately after payment is confirmed. If you experience any issues accessing your purchase, please contact us at [email protected].
4. Pricing & Payment
- All prices are displayed in GBP (£) and are inclusive of any applicable VAT unless stated otherwise.
- We accept payment via Stripe. By completing a purchase, you agree to Stripe’s own terms of service.
- We reserve the right to change prices at any time. Price changes will not affect orders already completed.
- In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.
5. Refunds & Returns
5.1 General Policy
Due to the nature of digital products, all sales are final once a product has been downloaded or access has been granted.
5.2 Exceptions
We may offer a refund at our sole discretion if:
- The product is materially different from its description.
- A technical fault prevents you from accessing or using the product, and we are unable to resolve it within a reasonable timeframe.
5.3 Your Statutory Rights
Nothing in these Terms affects your statutory rights under UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
5.4 How to Request a Refund
To request a refund, contact us at [email protected] within 14 days of purchase, providing your order number and a description of the issue.
6. Intellectual Property
All content on this website — including but not limited to product files, images, text, logos, and branding — is the intellectual property of Dinky Dodo or its licensors and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
7. User Accounts
If you register an account with us:
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree to notify us immediately of any unauthorised access to your account.
- We reserve the right to suspend or terminate accounts that violate these Terms.
8. Prohibited Use
You agree not to use our website or products to:
- Violate any applicable local, national, or international law or regulation.
- Engage in fraudulent activity or impersonate any person or entity.
- Attempt to gain unauthorised access to our systems or infrastructure.
- Upload or transmit malicious code or interfere with the proper functioning of the site.
9. Disclaimer of Warranties
Our website and products are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that:
- The website will be uninterrupted or error-free.
- Products will meet your specific requirements.
- Any errors will be corrected.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Dinky Dodo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid for the relevant product.
11. Third-Party Links & Services
Our website may contain links to third-party websites or integrate third-party services such as Stripe. We are not responsible for the content, privacy practices, or availability of those services. Use of third-party services is subject to their own terms and policies.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
13. Changes to These Terms
We reserve the right to update these Terms at any time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated Terms.
14. Governing Law & Disputes
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall first be attempted to be resolved amicably. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Us
If you have any questions about these Terms, please contact us:
- Email: [email protected]
- Website: www.dinkydodo.com
These Terms & Conditions were last reviewed on 16 May 2026.